Responsible Gaming

Gaming Should Be Entertainment

Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it responsibly and within your means. Always remember that the house has a mathematical advantage, and you should never gamble more than you can afford to lose.

Age Verification

Online pokies in New Zealand are strictly for players aged 18 years and over. By accessing gaming platforms, you confirm that you meet the legal age requirement in your jurisdiction. We take underage gambling prevention seriously and encourage parents and guardians to monitor their household's online activities.

Warning Signs of Problem Gambling

If you recognise any of the following signs, you may be developing a gambling problem:

• Chasing losses by gambling more to recover money you've lost
• Hiding your gambling activities or lying about the amount you gamble
• Spending more time and money on gaming than intended
• Neglecting family, work, study, or other responsibilities due to gaming
• Gambling to escape problems, stress, or negative emotions
• Feeling anxious or irritable when attempting to reduce or stop gaming
• Borrowing money or using credit to fund gambling activities
• Experiencing financial difficulties as a result of gaming
• Unsuccessful attempts to cut back or control gambling
• Jeopardising relationships, education, or career opportunities

Self-Help Tools & Features

Responsible gaming platforms offer several tools to help you stay in control:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specified time period
• Loss Limits: Cap the amount you're willing to lose during a gaming session
• Time Limits: Set session duration reminders to help manage your time spent gaming
• Reality Checks: Receive regular pop-up notifications during play to remind you of time and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
• Account Restrictions: Lock your account or reduce access during vulnerable periods

Take advantage of these tools to maintain control and enjoy gaming responsibly.

Support & Help Resources for New Zealand

If you or someone you know is struggling with problem gambling, confidential support is available:

New Zealand Services

• Problem Gambling Foundation (PGF): Free and confidential support. Phone: 0800 664 262 | Website: www.pgf.nz
• Gambling Helpline: 24/7 support line. Phone: 0800 006 886

International Resources

• Australia – Gambling Help Online: www.gamblinghelponline.org.au
• United Kingdom – GamCare: www.gamcare.org.uk
• United Kingdom – GamStop: www.gamstop.co.uk (National Self-Exclusion Scheme)
• Canada – Responsible Gambling Council: www.responsiblegambling.org
• United States – National Council on Problem Gambling: www.ncpgambling.org

Need Help?

If you're concerned about your gaming habits or those of someone else, please seek help today. Speaking to a counsellor or contacting a support organisation is confidential, free, and a positive step towards recovery. You are not alone, and help is available.

Contact the Problem Gambling Foundation on 0800 664 262 or visit www.pgf.nz for immediate support.